General Copyright Notice: Rowell Media Services, LLC is the copyright owner of all the images produced in the course of doing business. The client is granted a license to use the images for which they have paid for the promotion of the listing (Real Estate) or business for which Rowell Media Services, LLC was hired. Additional licensing may be obtained under terms agreed upon by the client and Rowell Media Services, LLC. Please contact us for more details.
Photo Rights and Usage for Real Estate Photography: The original agent who paid for this service has permission to use these images on any electronic or printed form of advertisement for the promotion of that property and indefinitely in their business marketing channels after the property is no longer for sale. The licensing agreement between the Copyright holder and the listing agent is valid only for the duration the home/property is listed for sale and terminates when the home is no longer for sale.
Images cannot be sold to another agent who acquires an expired or withdrawn listing paid for by the original listing agent. The copyright owner maintains the right to relicense images if they choose to do so. We will ask the new listing agent to retake the images but in some rare occasions that may not be possible. In cases where reshooting the images is not possible, we will contact the original listing agent to inform them of a relicense request. If the original listing agent does not agree to us relicensing those images, we will NOT relicense the images.
Failure to pay for the images will result in a copyright infringement/violation. You will be asked to remove the image from any electronic or printed form of advertisement. Failure to stop using them will result in legal action.
Builders, stagers, designers and others who wish to use images taken by Rowell Media Services, LLC should purchase a license to use the images in any circumstance.
Community amenities such as golf course, clubhouse, fitness centers, subdivision signs, etc., may be licensed in conjunction with property photos in order to market the listing. Rowell Media Services, LLC retains all rights to every photo and therefore these shots are stock images. Agents/clients who choose to purchase the community/amenity package may only use those images in conjunction with the designated property. Using the photos in other marketing or in conjunction with other properties, is prohibited unless additional licensing is purchased.
Expectations of Agent/Owner: Agents and homeowners are expected to have the property cleaned and staged prior to the photo shoot. If the property is not ready to be photographed you should make every effort to reschedule 24 hours prior to the shoot. Rowell Media Services, LLC is not responsible for staging, cleaning, decluttering, or landscaping. We are not a staging service, cleaning service, or a landscaper…we are a photography service. There will be a “staging/convenience fee” added if any of these are requested by the agent and there is by no means an obligation by the photographer to do these actions. View the Home Prep Guide for more information.
Cancellation and Rescheduling Policy: By scheduling service you affirm that the property is ready for photos to be taken. You also understand that we charge a $50 service fee when we must return to a property in which it is not our fault. This includes, but is not limited to: property not ready, staging incomplete, construction, agent/owner not home, no key in lockbox, etc. This does include partial photo shoots where the exterior may not be ready or certain rooms are incomplete and the photographer is required to return. We also understand things come up or may change but if a property is rescheduled or cancelled within 24 hours of the scheduled shoot time, there will be a $50 fee. Any cancellation within 2 hours of the shoot or once the photographer has arrived will be subject to 100% of the package amount.
Delivery of Photos and Storage: For most standard real estate shoots, Rowell Media Services, LLC guarantees a 24-36 hour turn around time. Some photo shoots of larger properties or with extensive editing/special requests, such as luxury, twilight, and aerial videography may take up to 72 hours. Rowell Media Services, LLC will also maintain a photo backup and provide access to the final images for up to 60 days after the photos are delivered to the client via download link. After 60 days, Rowell Media Services, LLC cannot guarantee the photos will be available, however if they are, there will be a $25 retrieval fee if the client requests another copy. It is highly recommended to download the photos immediately after receiving the final download link as this will ensure no future issues or retrieval fees.
Travel Surcharge: Properties outside of the Columbia, SC area are subject to a minimum travel fee of $50 depending on distance. A larger travel surcharge will be assessed for properties significantly out of range. Properties in rural or remote areas may be subject to additional travel fees depending on the extent of the distance from a major paved roadway.
Right to Refuse: Rowell Media Services, LLC reserves the right in its sole discretion to refuse service at any time for any reason. At any time, Rowell Media Services, LLC can terminate the relationship with a client for overdue invoices, poor communication, or unreasonable requests.
Payment: Payment is expected within 7 days of delivery of the images to the client and in some cases, before the images will be released for download. Failure to pay by due date will result in a 2% fee assessed daily. Failure to pay an invoice past due 30 days or more will result in legal action. Timely payment is expected as Rowell Media Services, LLC does not require payment prior to a shoot as much of the industry does.
